Insites Docs Console Account

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Account

Last updated on October 15, 2026

The Account page holds your organization’s details, contacts and instance usage. These details apply to everyone in the account. Only Owners and Admins can change them; everyone else sees the page as view only.

To update your account details:

  1. Navigate to Account from the main menu.
  2. Make your changes in the sections below.
  3. Select Save changes.

Identity

The account’s logo and name.

Input LabelTypeRequiredDescription
Logo Upload No PNG or SVG, up to 1 MB. The logo is drawn on white across the Console, so upload a dark version of your mark.
Account name Text Field Yes The name of your organization.
Account number Display Field No Assigned when the account was created. Quote it when you contact support.

Contacts

Where the Console sends billing and service notices for this account.

Input LabelTypeRequiredDescription
Contact email Text Field Yes Notices go here, not to individual people. Each person sets their own sign-in address on their profile.
Contact phone Text Field No Used only if a notice cannot be delivered by email.

Tags

The tags that instances and folders in this account can be given. A tag you add here can be put on any instance or folder. Removing a tag takes it off everything it is on.

Each tag has a name of up to 24 characters and a color. Select Add tag to create one. Tag changes are saved when you save the page.

Plan Usage

How many staging instances are in use against the limit on your plan. Production instances are paid for individually and are not limited. To raise the limit, change the plan on the Billing page.

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