Insites Docs Instance FAQs

FAQs

Last updated on August 01, 2024.

FAQs page is where the usual questions appear. It includes the most usual questions and answers asked within the site. Also has the ability to attach file/s so it may also help the user to have his/her questions answered. A field called featured is also present in the FAQs database, the purpose of this is to show/present a certain FAQ in the homepage, in the section called Top FAQs.

 

Managing FAQs via Insites Database Manager

 

To manage FAQs, go to your IIA Dashboard -> Database Manager -> Database List, look for FAQs database and then go to its Database Items listing page.

 

Take note on these Database Fields:

  • Category - Use categories to orgainse your content into relevant groups.
  • Featured - Toggle this on if you want this to be featured in the Featured FAQ's."
  • File Download - You may attach a file to your FAQ and it will be available for download for users.
  • File Download Label - Description label for the attached file of your FAQ.
  • Sort Order - Use this field when you would like to sort the order of the content. Ordered ascending.
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