Instance · Ecommerce
Managing Order Payments
Last updated 1 November 2026
This document provides instructions for tracking and managing payments associated with an order. It covers the following topics:
- Adding an order payment
- Updating an order payment
- Deleting an order payment
Adding an order payment
To add an order payment:
- Navigate to Ecommerce from the main menu.
- Select Orders.
- Find the order to which you want to add an order payment and select View.
- Navigate to the 'Payments' tab.
- Select ADD PAYMENT.
- Fill out the form for adding a payment.
- Select ADD PAYMENT.
These are the input requirements for adding a payment to an order:
| Input Label | Type | Required | Description |
|---|---|---|---|
| Date and Time | DateTime Field | Yes | Date and time the payment was made. |
| Status | Dropdown Field | Yes |
The status of the order payment. Options include the following:
|
| Source | Dropdown Field | Yes |
The payment source. Options include the following:
|
| Payment Amount | Numeric Field | Yes | The amount of the payment made. |
| Notes | Text Area | No | Notes regarding the payment. |
Updating an order payment
To update an order payment:
- Navigate to Ecommerce from the main menu.
- Select Orders.
- Find the order containing the payment you want to update and select View.
- Navigate to the 'Payments' tab.
- Find the payment you want to update and select its Edit row action link.
- Make your changes.
- Select SAVE.
Deleting an order payment
To delete an order payment:
- Navigate to Ecommerce from the main menu.
- Select Orders.
- Find the order containing the payment you want to delete and select View.
- Navigate to the 'Payments' tab.
- Find the payment you want to delete and select its Delete row action link.
- Finalize the payment deletion using the confirmation modal.