Managing Products

Last updated on February 25, 2025.

Insites allows you to manage e-commerce products and perform actions such as adding, updating, and deleting these products on the platform. This article consists of the following main sections:

  • Updating a product
  • Enabling and disabling products
  • Adding Metadata, Open Graph, and Schema to a product page
  • Archiving and restoring products
  • Viewing the event stream of a product
  • Deleting products

Updating a product

To update an existing product:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Find the product you want to update and select its Edit row action link.
  4. Make your changes.
  5. Select SAVE.

Enabling and disabling products

Insites allows you to enable or disable products. This feature can be useful for seasonal items or items whose availability can vary throughout the year. Refer to the following subsections for details:

  • Disabling products
  • Enabling products

Disabling products

To disable products:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Choose the products you want to disable using their checkboxes. Ticking the topmost checkbox selects all products.
  4. Select Bulk Actions and choose Disable.
  5. Select APPLY.
  6. Finalize disabling the product on the confirmation modal.
Note

You may disable individual products using their Disable row action links.

Enabling products

To enable a product:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Select the page filter icon ().
  4. Select ADD FILTER.
  5. Select 'Status' on the 'Field' dropdown.
  6. Select 'Contains' on the 'Condition' dropdown.
  7. Input 'Disabled' on the 'Value' field
  8. Select SAVE This action displays all disabled products.
  9. Choose the products you want to enable using their checkboxes. Ticking the topmost checkbox selects all products displayed on the page.
  10. Select Bulk Actions then select Enable.
  11. Select APPLY.
  12. Finalize enabling the products on the confirmation modal.
Note

You may enable individual products using their Enable row action links.

Adding Metadata, Open Graph, and Schema to a product page

To apply Metadata, Open Graph, or Schema configurations to a product page, follow these steps:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Find the product containing the Metadata, Open Graph, or Schema configurations you want to apply to a page and select its Edit row action link.
  4. Navigate to one of the following tabs:

    • Metadata
    • Open Graph
    • Schema

    On each tab listed, you can scroll down to the bottom of the page and find the 'Liquid Snippet' section.

  5. Copy the Liquid snippet by selecting it.
  6. Paste the snippet to the product page to use it.

Archiving and restoring products

Archiving a product removes it from view and prevents it from cluttering your table. Archived products can be restored at a later time if needed. The following sections discuss this in more detail.

  • Archiving products
  • Restoring products

Archiving products

To archive products:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Choose the products you want to archive using their checkboxes. Ticking the topmost checkbox selects all products displayed on the page.
  4. Select Bulk Actions , then select Archive.
  5. Select APPLY.
  6. Finalize your action on the confirmation modal.
Note

You may archive individual products using their Archive row action links.

Restoring products

To restore products:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Select the page filter icon ().
  4. Select ADD FILTER.
  5. Select 'Status' on the 'Field' dropdown.
  6. Select 'Contains' on the 'Condition' dropdown.
  7. Input 'Archived' on the 'Value' field
  8. Select SAVE. This action displays all archived products
  9. Choose the products you want to enable using their checkboxes. Ticking the topmost checkbox selects all products displayed on the page.
  10. Select Bulk Actions then select Enable.
  11. Select APPLY.
  12. Finalize restoring the products on the confirmation modal.
Note

You may restore individual products using their Restore row action links.

Viewing the event stream of a product

The event stream contains valuable information for monitoring events on a product, including actions like editing or creating the product. It offers a detailed product lifecycle record, enabling users to track changes over time and make well-informed decisions during debugging or system updates. To access and review a product's event stream:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Find the product whose event stream you want to view and select its Edit row action link.
  4. Navigate to the 'Event Stream' tab.
  5. Find the particular event whose details you want to view and select VIEW DETAILS.
  6. You can view the details of a history log by selecting VIEW DETAILS. This view enables you to examine previous data stored in the product and compare it with its current data.

Deleting products

Deleting a product removes it from the system permanently. To delete products:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Choose the products you want to delete using their checkboxes. Ticking the topmost checkbox selects all products.
  4. Select Bulk Actions and choose Delete.
  5. Select APPLY.
  6. Finalize product deletion on the confirmation modal.
Note

You may delete individual products using their Delete row action links.

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