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Pipeline Webhooks

Last updated on October 24, 2024.

Webhooks are HTTP-based callback functions that enable direct communication between web applications. They differ from APIs in shifting the communication responsibility from the client to the server, avoiding repetitive client calls to check for events. Webhooks allow one application to send automatic notifications or trigger actions in another application whenever a specific event occurs.

You can use webhooks in your pipeline to trigger automated workflows when an event occurs. For example, you can send customized notifications when an opportunity is moved across a stage or won or lost. You can also use the aforementioned events to trigger more complex automated workflows.

The following topics are discussed in this document:

  • Updating a webhook
  • Enabling a webhook
  • Disabling a webhook

Updating a webhook

To update a webhook:

  1. Navigate to Pipelines from the main menu.
  2. Select Webhooks.
  3. Select the event you want to modify.
  4. Make your changes.
  5. Select SAVE.

The following table displays the input requirements and descriptions for updating a webhook:

Input LabelTypeRequiredDescription
Enable Webhook Toggle No Use the toggle to enable or disable the webhook.
URL Input Field Yes The uniform resource locator (URL) used by the webhook to deliver data or trigger actions in a recipient application. A URL is required if a webhook is enabled.

Enabling a webhook

To enable a webhook:

  1. Navigate to Pipelines from the main menu.
  2. Select Webhooks.
  3. Select the event whose webhook you want to enable.
  4. Enable the webhook using the Enable Webhook toggle.
  5. Select SAVE.

Disabling a webhook

To disable a webhook:

  1. Navigate to Pipelines from the main menu.
  2. Select Webhooks.
  3. Select the event whose webhook you want to disable.
  4. Disable the webhook using the Enable Webhook toggle.
  5. Select SAVE.
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