Insites Docs Instance IntegrationsSendGrid Integration

SendGrid Integration

Last updated on October 15, 2025.

SendGrid is a robust, cloud-based platform that provides secure and scalable email infrastructure, managing the complex delivery process. Hence, your company's emails consistently reach customers without being flagged as spam. While your basic system can struggle with large volumes, SendGrid uses its scale and expertise to manage your sender reputation: it acts like a dedicated, trusted courier service recognized by all major email providers. This system is essential for reliably sending critical messages like password resets, order confirmations, and marketing updates, providing detailed reports on who opened what, and saving you the time and expense of running and protecting your complex email server.

You can leverage SendGrid by integrating it with your Instance. To perform the integration:

  1. Create an API key in SendGrid.
  2. Navigate to Integrations from the main menu.
  3. Select Sendgrid.
  4. Select CONNECT YOUR SENDGRID ACCOUNT.
  5. Fill out the form that appears.
  6. Select CONNECT ACCOUNT.

Here is the table displaying the input requirements and descriptions for integrating your Instance with Sendgrid:

Input LabelTypeRequiredDescription
API Key Name Input Field Yes Name of the API key.
API Key Input Field Yes The API Key created in Sendgrid.
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