Instance Admin (IIA)

Every instance has its own admin, the Insites Instance Admin (IIA). It is where you manage what the instance holds and does: content, data, customers, forms, events, orders and the instance's own settings. The Console manages the instance itself; the admin manages what is inside it.

Signing In to an Instance's Admin

1. Navigate to Instances from the main menu.
2. Find the instance on the main page or inside a folder.
3. Open the instance's actions menu and select Login to instance admin, or open the instance and select Login to admin.

The Console signs you in to the admin with your Insites account. You do not need a separate password. The option is unavailable while the instance is still being set up or is reporting an error.

Every role in the account, from Viewer up, can sign in to the admin of the account's instances. What you can do inside the admin is set by the admin's own permissions.

Two Kinds of People

	Console people	Instance administrators
Who they are	Members of your Console account, such as your developers and project managers	People who work in one instance, such as content editors or a client's staff
Invited from	The Console's People page	The instance's admin
What they reach	Every instance in the account, as their role allows	The admin of the one instance they were invited to
Shown in the Console	On the People page	On the instance's People with access card, with the role IIA administrator

An instance administrator does not need a Console account. When they accept their invitation, they go straight to the instance.

Removing an Instance Administrator

1. Open the instance in the Console.
2. On the Overview tab, find the person on the People with access card.
3. Select Remove and confirm. They can no longer sign in to that instance.

The card is shown to Admins and Owners of the account.

Using the Admin

For what you can do inside the admin, start with the admin's Dashboard in the Instance user guide.