Billing

The Billing page shows what your account pays for: its Console plan, the hosting plan of each instance, this month's usage, and your invoices. Payments are taken by card through a secure checkout.

To open it, select Billing in the main menu. Billing is shown to Admins and Owners only. People with a lower role do not see it in the menu, and opening the address directly shows You need admin access to view billing for this account.

Console Plan

The Console plan card shows your account's per-seat plan and how many seats are in use, for example Seats: 4 of 5 in use. Each person in the account uses a seat.

1. Select View plans on the Console plan card.
2. Choose a plan and the number of seats.
3. Confirm, and complete the checkout if the Console asks you to.

If you cancel the Console plan, you keep it until the end of the current period. After that, the account returns to the free Starter plan.

Payment Method

The Payment method card shows the card charged for the account's subscriptions and the billing email. A card is added automatically at your first checkout, so a new account shows No payment method on file.

Select Manage payment & billing to change the card or the billing details.

Instance Hosting

Each instance has its own hosting plan, billed monthly or annually. The Instance hosting table lists every instance with its environment, plan, price, status and renewal date.

Status	Meaning
Free staging	A staging instance. Staging instances are free.
Not subscribed	The instance has a paid plan assigned but no active subscription yet.
Active	The subscription is paid and running.
Trialing	The subscription is in a trial period.
Past due	A payment failed. Update the card or pay the open invoice.
Canceled	The subscription has ended.

To change an instance's hosting plan:

1. Find the instance in the Instance hosting table.
2. Select Upgrade for a free staging instance, or View plans for any other.
3. Choose Monthly or Annual billing. Annual billing saves 20%.
4. Choose a hosting plan and confirm. A new subscription goes through a secure checkout.

Production hosting starts on Instance Plan 1. If you cancel a paid plan, it stays active until the end of the current period, and then the instance returns to free staging. You can reactivate it before then.

Usage

The Usage card shows this month's usage for one instance against its hosting plan: storage, external API calls, data objects, background jobs, email notifications, SMS notifications and custom domains. Pick the instance from the list at the top of the card. The card also lists the included allowances, such as bandwidth, and an estimate of any overage for the period. Usage over your plan's allowances is charged as overage on your next invoice.

For charts of usage over time, open the instance's Usage tab.

Invoices

The Invoices card is your account's billing history. Select View to open an invoice in a new tab, or Pay now to pay an open one. Your first invoice appears after your first paid subscription.

Private Stack and Self-Hosted

At the foot of the page, two larger options are offered through sales: Private Stack, dedicated infrastructure for a single application, and Self-Hosted, which runs Insites on your own infrastructure. Select Contact sales to ask about either.

All prices are in US dollars and charged in advance. Taxes are calculated at checkout.