Insites Docs Instance EcommerceProductsImporting and Exporting Products

Importing and Exporting Products

Last updated on January 15, 2026.

Insites offers a convenient feature for bulk importing and exporting product data using comma-separated value (CSV) files. This functionality proves invaluable when you need to move data between Insites and an external system that lacks native integration with the platform.

For instance, let's consider a scenario where you are migrating your entire inventory data from a spreadsheet to Insites. Conversely, you might need to utilize inventory data from Insites in another application. In such cases, the import/export feature eliminates the need for manual data re-entry, streamlining the data transfer process.

Importing products

To import products:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Select the overflow menu (), then select Import Products.
  4. Select the CSV Template link on the drawer to download a pre-formatted CSV template.
  5. Use the CSV template to verify that your third-party software exports a matching CSV file for Insites fields. The input requirements and descriptions for the CSV files are displayed in a table after this step-by-step guide.
  6. When your CSV file is ready, complete steps #1 to #3 to return to the 'Import Products' drawer.
  7. Upload your CSV file.
  8. Select IMPORT PRODUCTS.

The following table displays the input requirements and descriptions for importing a product to the Instance:

Column Header Type Required Description
UUID String No UUID of the product.
Product Name String Yes Name of the product.
Slug String No URL used to view your product details page. Uniqueness validation only checks for related products and categories, not global website slug uniqueness. Also, this does not automatically create a product or category page.
SKU String No SKU code for inventory tracking. Note that this does not validate uniqueness.
Category UUIDs String No Universal Unique Identifier of the category (or categories) associated with the product
Warranty Info String No Coverage details, duration, and terms for product protection or repair.
Is Featured Boolean No Indicates if the product appears in 'Featured' sections or promotional carousels on the store front end.
Is Subscription Boolean No Indicates if the product being added is for a subscription.
Unit Label String No

Describes the unit of your product. Some examples are 'each,' 'pair,' 'kit,' and 'set,' among others.
Short Description String No A brief summary about the product appearing in search results or next to the product image for quick reading.
Long Description String No Full technical details and marketing copy.
Keywords Array No Keywords related to the product that may aid searchability.

Sample input: ['brand new,' 'premium']
Stock Level Number No Stock level of product in the inventory.
Is Tax Included Boolean No When enabled, the system treats the product price as the gross amount (tax-inclusive). If disabled, tax is added at checkout.
Tax Amount Float No The numerical value of the tax to be applied.
Regular Price Float Yes Regular price of the product excluding tax.
Compare at Price Float No The original or 'MSRP' price shown with a strikethrough on the front end to visually demonstrate savings or discounts to the customer.
Cost Price Float No Internal-only field representing what you paid for the item. Used to calculate profit margins and ROI in backend reporting.
Sale Price Float No Discounted price point, usually used for promotions. Value is active only when 'Use sale price' is toggled on.
Is On Sale Boolean No Indicates whether the product is on sale or not.
Width Float No Physical width of the product.
Length Float No Physical length of the product.
Height Float No Physical height of the product.
Weight Float No Physical weight of the product.
Is Free Shipping Boolean No Indicates whether the product's shipping costs are free.
Freight Amount Float No Shipping cost of the product excluding tax.
Shipping Width Float No Width of the product when packed for shipping.
Shipping Length Float No Length of product when packed for shipping.
Shipping Height Float No Height of product when packed for shipping.
Shipping Weight Float No Weight of product when packed for shipping.
Meta Title String No The clickable headline for the page in search results. Optimal length is 40–60 characters.
Meta Description String No The summary snippet appearing under the title in search results. Optimal length is 150–160 characters.
Canonical URL String No Identifies the preferred version of a web page to prevent SEO penalties from duplicate content.
Is Visible to Search Engines Boolean No Hide or show the product's page on search results.
Open Graph String No Customized title for your product's post on your chosen social media platform. The field can only be used if the 'Use Meta Title as Open Graph Title' option is turned off.
Open Graph Description String No Short summary appearing under the title in social feeds. Use this to drive clicks with a strong call to action.
Open Graph URL String No The canonical link associated with the content to ensure all shares point to a single authoritative source.
Open Graph Type String No Type of content your product is posted on, i.e., website, article, or blog.
Open Graph Site Name String No The Open Graph name of your site.
Is Sitemap Enabled Boolean Includes or excludes the product page from the global sitemap file.
Sitemap Priority Float Sets the crawl priority relative to other site URLs. Values range from 0.0 to 1.0; higher values indicate higher priority.
Sitemap Order Number The order of this product page's URL in relation to other URLs having the same priority value. Similar priority URLs are sorted in ascending order.
Sitemap Change Frequency String

An indication provided to search engines about how often this product page will likely change or be updated. Options include the following:

  • Always
  • Hourly
  • Daily
  • Weekly
  • Monthly
  • Yearly

Note that crawlers treat the values chosen as a 'hint,' not a 'command.' For example, crawlers may crawl pages marked 'hourly' less frequently than that.

Schema Content Code No JSON-LD structured data representing product details like name, brand, SKU, and aggregate ratings.
Status

The status of the product in the e-commerce module. Options include the following:

  • Enabled
  • Disabled
  • Archived
Product Weighting Number No Numeric order of the product when listed.

Adding a product

Leave the UUID column empty to create a new product while uploading.

Updating a product

Provide the UUID for an existing product to update it.

Note

Please take note of the following system behaviors when importing products to your Instance:


  • Importing of product variants is not currently supported.
  • Importing images and files is not supported. However, you may add content when creating or updating a product using the following tabs:

Exporting products

To export products:

  1. Navigate to Ecommerce from the main menu.
  2. Select Products.
  3. Select the overflow menu (), then select Export Products.
Have a suggestion for this page?

Didn't quite find what you are looking for or have feedback on how we can make the content better then we would love to hear from you. Please provide us feedback and we will get back to you shortly.