Instance · Pipelines
Pipeline Stages Introduction
Last updated 2 November 2026
Every successful deal follows a journey, from the first conversation to a signed contract. Pipeline Stages give your team a shared, visual map of that journey, so everyone always knows where an opportunity stands and what needs to happen next.
Each stage represents a milestone in your sales or approval process and appears as a column on the Pipeline board. As your team moves opportunities from one stage to the next, the board updates in real time, giving your team an instant snapshot of the entire pipeline at a glance.
Why stages matter
Without a defined process, opportunities can fall through the cracks. A promising lead might go cold because no one knew it was their turn to follow up. A deal might stall because its status was buried in an email thread or a spreadsheet.
Pipeline Stages solve this by giving your process a clear, consistent structure that everyone on the team works from:
- Visibility: Anyone on the team can see exactly where every opportunity sits, without chasing updates.
- Accountability: Each stage makes it clear who owns an opportunity and what the next action is.
- Consistency: Every opportunity moves through the same defined process, reducing missed steps and guesswork.
- Reporting: With opportunities organised into stages, it becomes easy to spot bottlenecks, forecast outcomes, and understand where deals are being won or lost.
Continue learning
Please refer to the articles below to learn more about working with pipeline stages.