Instance · Settings
System Logs
Last updated 1 November 2026
Records of long jobs such as imports and exports, with their status, and the instance log for code.
These pages cover System Logs in Insites: Introduction and Import and Export Logs. Check the progress and result of imports and exports, and cancel a stalled job. Each page explains one task from start to finish, and the cards below take you straight to the one you need.
System logs record the long jobs your instance runs, such as imports and exports, with their progress and result. Use them to see whether a job worked, how many rows failed, and to stop a job that is stuck.
In this section
Where to find them
In the admin, open Settings and choose System Logs. Filter the list by type, module, date range and status.
| Status | Meaning |
|---|---|
| Success | The job finished |
| In Progress | The job is running |
| Warning | The job finished with some problems |
| Failed | The job did not finish |
Cancelled | Someone stopped the job |
System logs and the instance log
System logs are for jobs started in the admin. Messages your own code writes with the log tag go to the instance log instead, which developers follow with insites-cli logs or read with the admin_logs query. See Back-end performance.
Note
From the CRM module source (October 2026: SystemLogs.vue).
What a log records
Each log names the type of job, such as an import, and the module that ran it. It counts the total rows, the rows that succeeded and the rows that failed, and keeps the status. Open a log to see these details in a side panel. A job that has counted every row but still shows In Progress has stalled, and the panel lets you cancel it.
Common mistakes
- Looking for your code's log messages here. They are in the instance log.
- Starting the same import again while one is In Progress. Wait, or cancel it first.