Instance · Settings
System Logs Introduction
Last updated 1 November 2026
Check the progress and result of imports and exports, and cancel a stalled job.
System Logs show the long jobs your instance runs, such as importing and exporting data, with where each one is up to. Use them to check a job worked, see how many rows failed, and stop a job that has stalled.
Read the logs
- In the admin, open Settings and choose System Logs.
- Filter by Type, Module, Date Range or Status.
- Open a log to see its details in a side panel.
| Status | Meaning |
|---|---|
| Success | Finished |
| In Progress | Running |
| Warning | Finished, with some problems |
| Failed | Did not finish |
Cancelled | Stopped by someone |
Cancel a job
A job can stall: every row has been counted as successful or failed, but its status still says In Progress. When that happens, the log's panel offers a Cancel button for that kind of job, such as Cancel Import. Confirm, and the status changes to Cancelled.
Example: what a log tells you
| Detail | Example |
|---|---|
| Type | Import |
| Module | The module that ran it, such as the CRM |
| Counts | Total rows, successful rows and failed rows |
| Status | Warning |
A Warning on an import with failed rows means some rows were not loaded. Fix them in your file and import those rows again.
Note
From the CRM module source (October 2026: SystemLogs.vue). The docs instance was not used for this page.
Common mistakes
- Cancelling a job that is still moving. Wait until the counts stop changing.
- Reading Success as every row loaded. Check the failed count.
- Looking here for messages written by your own code. Those are in the instance log.